Summer 2008
- Message from the CEO, North America
- Tishman Speyer Makes the Switch to Swiss Post Solutions
- CEO National Operations Tour Update
- Championing Operational Best Practices
- Sharing Our Technology Expertise
- Swiss Post Solutions is Going Green!
- Industry News: Manage Your Shipping Costs
- SPS Hosts Industry Knowledge Event
- Our "Hands On" Attitude!
- It's All About the People
Message from the CEO, North America
In today's uncertain economic times, cost reduction is top–of–mind for business leaders and executives everywhere. That's why now is the perfect time to make the switch to Swiss Post Solutions (formerly Forrest Solutions).
We guarantee not only cost savings, but also the very best people and technology solutions for support services, from mail, copy, and switchboard to IT help desk, concierge, records, and everything in between.
Our unique service–oriented approach is unmatched in the industry. Thanks to our people focus, we offer the most highly motivated workforce you'll find anywhere. We invest in our people and celebrate exceptional performance, achievement and passion that contribute to the success of our clients. This is our mantra, and this is what separates Swiss Post Solutions from the pack. Read more.
Tishman Speyer Makes the Switch to Swiss Post Solutions
Global real estate provider Tishman Speyer has selected Swiss Post Solutions as its partner for messenger services in six of their office buildings in Manhattan.
Service and quality of personnel were the key factors that led Tishman Speyer to make the switch to Swiss Post Solutions. With our "Customers First" approach and world class service guarantee, Swiss Post Solutions proved to be a perfect match for the firm.
"I am thrilled that we are bringing the Swiss Post Solutions difference to Tishman Speyer and their clients," said Mitchell D. Weiner, CEO, North America. "We are pleased to have the opportunity to WOW them each and every day, and we look forward to a long-lasting and successful partnership."
Notice of correction: Swiss Post Solutions mistakenly reported in an earlier version of this article that Cushman & Wakefield had selected our company as its vendor for messenger services. We apologize for the error.
CEO National Operations Tour Update
Mitchell D. Weiner, CEO, North America of Swiss Post Solutions, continues his National Operations Tour with a return trip to Atlanta, Georgia, in early June.
As a global solutions provider, Swiss Post Solutions offers the world's largest offering of business and people solutions under one corporate umbrella. Call 1-877-ASK FOR SPS (1-877-275-3677) to see when Mitch will be in your area.
Championing Operational Best Practices
A key component of Swiss Post Solutions' culture of excellence is our Best Practices Group, a team of industry professionals who provide hands–on support to our Site Managers. "With our organization growing at such a rapid pace, the Best Practices Group is an integral part of our strategy to ensure that our operational foundation remains solid while we continue to provide the highest level of service to our clients," said Jim Caton, Chief Operating Officer.
The following are just a few of the initiatives currently being championed by the Best Practices Group:
- Site Audits – ensuring that Swiss Post Solutions site operations meet our corporate standards
- Administrative Compliance – providing Site Managers with the tools they need to effectively manage their employees and their operation
- Documentation – creating and delivering standardized operations manuals for each service line offered by Swiss Post Solutions
- Communication – sharing best practices, information, news, and reports throughout the organization
Sharing Our Technology Expertise
Swiss Post Solutions recently launched TechTalk, a newsletter sharing cutting-edge technology news. The newsletter is a product of the SPS Strategic Solutions team and our strategic partners.
"Since Swiss Post Solutions is a leading provider of technology solutions related to business support services, we are pleased to provide TechTalk as a resource to keep our clients and friends abreast of the latest technology news," said Mitchell D. Weiner, CEO North America.
Click here to read the current edition of TechTalk online. If you would like to become a TechTalk subscriber, please contact us at 1-877-ASK FOR SPS (1-877-275-3677).
Swiss Post Solutions is Going Green!
Swiss Post Solutions kicked off our "Going Green!" environmental initiative on Earth Day 2008. The initiative, which is being championed by a team of employees in the SPS corporate headquarters, has the goal of reducing the company's "carbon footprint" through increased recycling, reduced consumption of resources, and use of environmentally-friendly products.
As part of the kick–off, each employee in the headquarters office received a reusable "Going Green" travel mug (made of recycled plastic and 100% biodegradable) to use in place of paper cups and water bottles. The team is selling nylon tote bags for folks to carry and use in place of plastic shopping bags, with proceeds from this and other fund-raisers going to the MillionTreesNYC fund, which has the goal of planting one million trees in the five boroughs of New York City over the next ten years. In addition, the Green Team will continue to launch new initiatives each month to promote ways for our employees and clients to "go green" at work and at home.
"The Going Green initiative has really taken flight thanks to the passion and commitment of our employees," said Mitchell D. Weiner, CEO, North America. "The health of our environment is key critical to all of us, and I am proud that Swiss Post Solutions is actively striving to make a difference."
Industry News: Manage Your Shipping Costs
The USPS recently adjusted prices for their shipping services, offering a number of price reductions:
- Express Mail has switched to a zone–based pricing system, resulting in customers paying less for nearby destinations. Customers receive a 3% price reduction by purchasing Express Mail online or through corporate accounts. Additional price reductions are available for those who ship quarterly minimums.
- Priority Mail offers an average 3.5% savings for customers who use electronic postage or meet other requirements.
- The Parcel Select Service features pricing and volume incentives for large– and medium–size shippers.
- Parcel Return Service has moved entirely to a weight based pricing system, resulting in significant price reductions for many lighter packages.
To find out how your organization can better manage postal expenses, contact Swiss Post Solutions today at 1-877-ASK FOR SPS (1-877-275-3677) or visit us online at www.swisspostsolutions.com
SPS Hosts Industry Knowledge Event
Swiss Post Solutions is committed to sharing the latest industry knowledge and trends with our clients and friends. Recently, we hosted more than 200 guests at an Industry Knowledge Event, featuring trade show-style exhibits and presentations by author Dr. Stephen G. Payne.
More than a dozen of our business partners joined us to share news, products and information, while Dr. Payne, author of First Rule of Leadership, spoke on the topic of "Leadership Success in an Outsourced World".
If you are interested in attending any of Swiss Post Solutions' upcoming industry events, please contact us at 1-877-ASK FOR SPS (1-877-275-3677).
Our "Hands On" Attitude!
A team of Swiss Post Solutions employees recently joined more than 6000 volunteers for the 14th Annual Hands On New York Day. The event, which was sponsored by New York Cares, brings volunteers together to help revitalize New York City parks, gardens, playgrounds, schools, community centers and homeless shelters.
The Swiss Post Solutions team worked on three projects in Brooklyn's Fort Greene Park: planting flowers, painting a mural, and repairing hills damaged by erosion. "Active corporate citizenship is an integral part of the Swiss Post Solutions philosophy," said Mitchell D. Weiner, CEO, North America. "I am proud of the efforts of our team and applaud their commitment to our community."
It's All About the People
At Swiss Post Solutions, we invest in our people and celebrate exceptional performance, achievement and passion that contribute to the success of our clients
Congratulations to our most recent Site of the Month, Manager of the Month and Employee of the Month award recipients!
